IMPORTANT ACCOUNT SAFETY INFORMATION Fraudsters are calling The Cooperative Bank customers about potentially fraudulent activity on your account. The fraudsters’ caller IDs appear to be from TCB and are asking for personal information such as social security numbers and account & debit card numbers. TCB will never call to verify this information. It is a scam.
If you receive a call and you are unsure if it is legitimate or not, hang up and call us directly at 617-325-2900.
TCB is concerned about the financial safety of all our customers. For this reason, we have partnered with Carefull to offer our TCB customers a service designed for financial caregiving for a loved one.
New monitoring service could help prevent bank fraud against seniors
TCB was recently recognized by the American Bankers Association Foundation for our efforts to protect older Americans. We were the first in the country to try out new software from Carefull that monitors senior citizens’ bank accounts to prevent fraud.
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