For more than four generations, TCB has been helping our customers make their goals and dreams a reality. We opened our doors on South Street in Roslindale in April 1898 as Roslindale Cooperative Bank. From 1928 to 1956, our main office was located on the corner of Corinth Street. In 1956, we moved to 40 Belgrade Avenue, where we still are today.
Our West Roxbury branch opened in the fall of 1994, and four years later we merged with Charlestown Cooperative Bank to become The Cooperative Bank. And in 2020, we opened our newest location in Jamaica Plain. Today, we are known as TCB.
Where We Are Today
With sophisticated online and mobile banking services, we have our feet firmly planted in the 21st century, but we still believe in the power of lifetime relationships and old-fashioned service. Let us show you the peace of mind that only the best personal service, sound advice, and leading-edge technology can bring.
Should you have any concerns concerning the Bank’s consumer services, you are urged to call the Bank and ask to speak to a Branch Manager or, in the Manager’s absence, with the Assistant Branch Manager. Every effort will be made to address and resolve your problem on the phone. If, after the call, you are still not satisfied, please use our complaint form. Complete the form and drop it off at the nearest branch or mail it to the Consumer Complaint Office at the Bank’s Roslindale office address above. We will investigate your complaint and deliver to you a written explanation of its findings within three business days after the conclusion of its investigation, but in no event later than thirty (30) days after receipt of your written complaint.
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