- Fee Schedule
- Loan Servicing FAQs
- Online Disclosures – Consumer
- Online Disclosures – Business
- Autopayment Signup Form
- Payoff Quote Request Form
- E-Sign
- Terms and Conditions -Business Accounts
- Terms and Conditions – Consumer Accounts
- Insufficient & Uncollected Funds FAQs
- Direct Deposit Request Form
- TCB 101
Financial Education
The Cooperative Bank provides many complimentary forms of financial education. From a children’s book with financial themes to traditional money lessons.
If you are interested in learning how your organization can partner with TCB for financial literacy programming please email us at FinancialLit@bank-tcb.com.
ADA Compliance Statement
The relationships with our customers are just as important online as they are in a branch. That’s why we’ve optimized our web experience to meet WCAG 2.1 AA compliance standards, ensuring accessibility for all users, including those with disabilities.
- Orientation and Responsiveness. Our website is fully responsive and can be experienced on both desktop and mobile devices, adapting to different screen sizes and orientations.
- Navigation. All site information is accessible from the top navigation and footer menu. We’ve streamlined our information architecture to enhance usability and ensure a seamless browsing experience.
- Labels, Titles, and Alt Tags. All buttons, icons, and images include appropriate metadata, alt text, and ARIA labels, making content accessible for users with visual impairments.
- Spacing and Sizing. Elements across the site have sufficient padding and white space to enhance readability, while buttons and links are appropriately sized for easy interaction.
- Readability and Color Contrast. All text is scalable and can be adjusted based on user preference. We ensure that text, links, and interactive elements meet or exceed AA contrast ratio guidelines for optimal visibility.
- Keyboard and Assistive Technology Compatibility. The website is fully navigable via keyboard, screen readers, and other assistive technologies, ensuring a smooth experience for all users.
The Cooperative Bank is committed to providing an accessible digital experience for everyone. If you encounter any accessibility barriers, please contact us for assistance.