Senior Loan Servicing Specialist

TCB (The Cooperative Bank) has a full-time opportunity for a Senior Loan Servicing Specialist at our corporate headquarters in the heart of Roslindale Village. This position reports to the AVP, Loan Servicing Manager and is responsible booking new loans and supporting the Loan Servicing team in the timely processing of new loans, investor, escrow, discharge pipelines, and performing general office duties.

Primary Responsibilities

  • Responsible for the setup of all new residential and commercial real estate, commercial and industrial loans. Reviews loan approval summary and compares it against the loan. Reviews loan note for accuracy and compliance with rate and general lending policy and guidelines.
  • Performs quality control reviews on all consumer loans, loan modifications, and renewals processed on the core system. Tracks and performs necessary maintenance.
  • Review processing of all participation loan remittance. Completes the remittance worksheets and ensures that the payment and interest rates are processed according to the terms on the loan notes. Maintains accurate accounting on all participation loans. Works with the Accounting Department to balance general ledger accounts.
  • Provides documentation expertise to the team, interpreting complex loan documents and processing the most complicated transactions. Handles escalated situations and provide problem resolution.

Knowledge & Skills

  • Education: 2-year college degree or completion of a specialized course of study at business or trade school.
  • 2 – 5 years of similar or related experience, loan servicing experience highly preferred.
  • Experience with COCC Insight preferred.
  • Proficient with Microsoft Office products (Word, Excel, Outlook).
  • Excellent verbal and written communication skills.
  • Strong attention to detail, ability to meet deadlines in a fast-paced environment.

TCB offers a competitive compensation and benefits package including medical, dental vision, life and disability insurance, paid time off, a 401(k)-retirement plan with an unbeatable employer match (100% of your first 9%), and a tuition reimbursement program!

Click here to apply: Senior Loan Servicing Specialist

Contact Information

The Cooperative Bank
Attn: Human Resources
40 Belgrade Avenue
Roslindale, MA 02131*

Please note e-mail is not secure.*

TCB is an Equal Opportunity Employer.

Individuals with Disabilities and Protected Veterans are encouraged to apply.

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