Careers

Assistant Branch Manager

The Cooperative Bank (TCB) is seeking to hire an Assistant Branch Manager for our Charlestown branch. Working closely with the Branch Manager, the Assistant Branch Manager will occupy a crucial leadership position, driving both operational excellence and customer-focused strategies, to contribute to the retail branch’s growth and success.

Key Responsibilities

  • Partners with the Branch Manager in supervising daily operations and ensuring smooth functioning.
  • Drive business and customer growth, implementing strategies to attract and retain customers.
  • Exhibits the behaviors of TCB’s customer service standards, serving as a model for the team.
  • Coach and mentor staff to meet branch goals and objectives.
  • Promote a consultative, team-oriented sales approach among team members.
  • Lead the development of assigned team members through providing opportunities for professional growth and skill enhancement.
  • Achieves operational excellence through efficient management of daily branch activities.
  • Represents the Bank in the community through community event attendance, volunteerism, board representation and participation in TCB’s Financial Literacy Program.
  • Must comply with all company policies and procedures, applicable laws and regulations, including the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.

Qualifications

  • Two to Five years of similar or related experience, including time spent in preparatory positions.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in sales and customer relationship management.

Click here to apply: Assistant Branch Manager

The Cooperative Bank (TCB) offers a competitive salary and an amazing benefit package for a full-time employee, which includes medical, dental, vision, life, and disability insurance; a 401(k) plan with a 9% bank match; paid time off (PTO); paid holidays; a flexible spending account; and tuition reimbursement.

 

Our Commitment to Diversity, Equity, Inclusion and Belonging

At The Cooperative Bank, we are committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. The Cooperative Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. If you need assistance or accommodation completing the employment application, please contact us at HumanResources@bank-tcb.com and we will gladly assist you.

We Draw Strength From Diversity
The Cooperative Bank is an Equal Opportunity/Affirmative Action Employer and is committed to a diverse workforce. Applicants that require accommodation in the job application process may email us at HumanResources@bank-tcb.com for further assistance.

As part of our affirmative action program, we ask every applicant to complete a voluntary self-identification form. Please understand that completing this form is completely voluntary. This information is treated as confidential and will only be used in accordance with our affirmative action program.

We are committed to providing equal opportunity for all employees and applicants regardless of race, color, religion, gender, national origin or ancestry, age, disability, veteran status, military service, sexual orientation, genetic information, or gender identity, pregnancy, childbirth, and or conditions relating to pregnancy or any other related medical conditions or any other status protected by Federal, State or local laws.

View The Cooperative Bank EEO Policy Statement
Click on this link to view the Know Your Rights: Workplace Discrimination is Illegal

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