Deposit Operations Specialist I (Roslindale)
TCB (The Cooperative Bank) has a full-time opportunity for a Deposit Operations Specialist I at our corporate headquarters in the heart of Roslindale Village! This position is responsible for ensuring efficient, accurate, and compliant processing of various back-office deposit functions, including quality control of operational reports, handing and processing return mail, processing incoming payments, addressing research, and performing accounting verifications. This role is also responsible for learning bank operations functions to assist with department needs and customer requests.
DUTIES & RESPONSIBILITIES
- Reviews and maintains a variety of operational reports for quality assurance and compliance with TCB’s policies and procedures.
- Creates CIF profile flags to track all returned mail and document all progress toward resolution. Places lockout flags on accounts, blocks debit cards, and disables online banking access as appropriate.
- Process bank-by-mail transactions, including deposits, loan payments, and safe deposit box payments. Ensures that all transactions processed comply with TCB’s policies and procedures. Balances all work to system totals and resolves any variances.
- Performs other duties as assigned.
KNOWLEDGE & SKILLS
- Six months to (2) two years of similar or related experience, including time spent in preparatory positions.
- High school degree or GED required
- Significant level of trust and diplomacy is required
- Strong communication and customer service skills, along with maintaining confidentiality.
COMPENSATION & BENEFITS
- $27.81 – $34.77 an hour depending on experience
- Eligible for medical, dental, vision, life and disability insurance and 401k Plan
- Generous Paid Time Off
Click here to apply: Deposit Operations Specialist I
We Draw Strength From Diversity
The Cooperative Bank is an Equal Opportunity/Affirmative Action Employer and is committed to a diverse workforce. Applicants that require accommodation in the job application process may email us at HumanResources@bank-tcb.com for further assistance.
As part of our affirmative action program, we ask every applicant to complete a voluntary self-identification form. Please understand that completing this form is completely voluntary. This information is treated as confidential and will only be used in accordance with our affirmative action program.
We are committed to providing equal opportunity for all employees and applicants regardless of race, color, religion, gender, national origin or ancestry, age, disability, veteran status, military service, sexual orientation, genetic information, or gender identity, pregnancy, childbirth, and or conditions relating to pregnancy or any other related medical conditions or any other status protected by Federal, State or local laws.
View The Cooperative Bank EEO Policy Statement
Click on this link to view the Know Your Rights: Workplace Discrimination is Illegal